How Can We Help?

We're here to help you get the most out of ExpenseLens.

Contact Support

Have a question, feedback, or need assistance? Send us an email and we'll get back to you as soon as possible.

support@expenselens.ai

Frequently Asked Questions

How do I scan a receipt?

Open the ExpenseLens app and tap the camera button. Point your camera at the receipt and the app will automatically detect and capture it. Our AI will extract all the important details like merchant name, date, and total amount.

Can I access my expenses on the web?

Yes! Premium subscribers can access the web dashboard at expenselens.ai/dashboard. Your expenses sync automatically between mobile and web.

How do I export my expense data?

Go to Expenses in the web dashboard, click "Export" button, select your date range, and select "Export CSV". You can also export individual receipt images from the expense detail screen.

How do I cancel my subscription?

Subscriptions are managed through your Apple App Store or Google Play Store account. Go to your device's subscription settings to manage or cancel your subscription.

Is my data secure?

Yes, your data is encrypted both in transit and at rest using industry-standard security measures. We use AWS infrastructure and follow best practices to keep your financial data safe. Read our Privacy Policy for more details.

Feature Requests

Have an idea to make ExpenseLens better? We'd love to hear it! Email us your suggestions.

Response Time

We typically respond to support requests within 24-48 hours during business days.